Running into game_msstore_ship.exe errors? You’re not alone! Many gamers face this issue when trying to launch games from the Microsoft Store.
Don’t worry! We’ll walk you through some simple, fun, and effective ways to fix this. Let’s get your game running smoothly again!
What is game_msstore_ship.exe?
This is an executable file used by some games installed through the Microsoft Store or the Xbox app. If it’s not working properly, your game may crash or fail to start.
Common Causes of the Error
- Corrupted game files
- Missing or outdated system files
- Windows Store or Xbox app issues
- Permission problems

How to Fix It
1. Restart Your PC
Sometimes, a simple reboot is all you need. Try turning your computer off and on again before diving into more complex fixes.
2. Run the Game as an Administrator
Some games need special permissions to run. Try this:
- Find the game’s shortcut or executable file.
- Right-click it and select Run as administrator.
If the game starts, you’ve found the issue! To make this change permanent:
- Right-click the game_msstore_ship.exe file.
- Select Properties.
- Go to the Compatibility tab.
- Check Run this program as an administrator.
- Click Apply and then OK.
3. Check for Windows Updates
Outdated system files can break games. To update Windows:
- Press Win + I to open Settings.
- Go to Update & Security.
- Click Check for updates.
If updates are available, install them and reboot your PC.
4. Repair or Reset the Game
Your game files might be damaged. Here’s how to fix them:
- Press Win + I to open Settings.
- Go to Apps and find your game.
- Click Advanced options.
- Try the Repair option first.
- If that doesn’t work, use Reset (but this may delete saved data).
5. Reinstall the Game
Still no luck? Reinstalling the game might help.
- Uninstall the game from Settings > Apps.
- Restart your PC.
- Reinstall the game from the Microsoft Store or Xbox app.

6. Reset Microsoft Store and Xbox App
Since this error is linked to the Microsoft Store, resetting it could work.
- Press Win + R, type
wsreset.exe
, and press Enter. - A blank Command Prompt window will appear for a few seconds, then the Microsoft Store will restart.
For the Xbox app:
- Open Settings and go to Apps.
- Find Xbox and go to Advanced options.
- Click Reset.
7. Check Your Antivirus
Some antivirus programs block game files. Try adding your game as an exception:
- Open your antivirus software.
- Look for an option like Exclusions or Whitelist.
- Add the game’s folder to the list.
8. Run a System File Check
Corrupted system files can cause this issue. To check and fix them, do this:
- Press Win + X and select Command Prompt (Admin).
- Type
sfc /scannow
and press Enter.
Wait for the scan to complete, then restart your PC.

Final Thoughts
Fixing game_msstore_ship.exe errors doesn’t have to be frustrating! Try these steps one by one, and your game should be back on track in no time.
If all else fails, you might need to contact Microsoft support. But hopefully, that won’t be necessary.
Now go enjoy your game!