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How to Use GameStop Pro Trade Credit on the Website

GameStop remains one of the most popular destinations for gamers looking to buy, sell, and trade video games, consoles, and accessories. One of the more attractive programs they offer is the GameStop Pro Membership, which allows members to earn and use trade credit on future purchases. If you’ve recently traded in games or hardware and received store credit, you may be wondering how to use that credit on GameStop’s website smartly and efficiently.

TLDR: Summary

GameStop Pro Trade Credit can be used both in-store and online. To use it on the website, you must ensure that your GameStop account is linked to your Pro membership. Trade credit appears as an option during checkout when your account has available credit. Make sure you’re logged in and items in your cart are eligible for trade credit usage.

What Is GameStop Pro Trade Credit?

When you trade games, consoles, or accessories at GameStop and you’re a Pro member, the value you receive can be given in the form of Pro Trade Credit. This can then be used for future purchases, effectively turning your unused items into purchasing power. Unlike cash or debit refunds, trade credit is non-withdrawable and intended to be used strictly within GameStop’s ecosystem—either online or in their physical stores.

The Pro Membership also includes a variety of benefits beyond trade credit:

Understanding how to access and use that credit on the GameStop website not only ensures you get the most out of your membership but also helps you avoid potential frustration during the checkout process.

Step-by-Step: Using GameStop Pro Trade Credit Online

1. Ensure Your GameStop Account Is Linked to Your Pro Membership

Before anything else, make sure the GameStop account you’re using is the same one associated with your Pro membership.

To check this:

If you’re not seeing Pro Member status, you may need to link your account or contact customer service for help.

2. Confirm That Your Trade Credit Is Available

To see your available credit:

If your credit isn’t showing up, consider the following:

In such cases, you can still use that card’s number during the online checkout process.

3. Shop Normally and Add Items to Your Cart

Once you’ve confirmed your Pro membership and verified your trade credit balance, begin shopping for what you want. Most physical products on GameStop’s website are eligible for trade credit usage, though there are exceptions, like digital content and certain third-party seller items.

To avoid issues later, keep the following in mind:

4. Proceed to Checkout

Once you’re ready to make your purchase:

Here’s where things get important. Make sure you’re still logged into the correct GameStop account. If not, payment methods—including trade credit—will not reflect properly.

5. Apply Your Trade Credit

During the checkout process, you’ll see an option to apply available credits. Your Pro Trade Credit will automatically appear as a selectable payment method, commonly labeled “Use Store Credit” or “Apply Credit”.

If you also have a physical card issued with store credit from a trade, you’ll want to:

Once applied, your order total will subtract the store credit balance. Any remaining amount can be paid via credit card, PayPal, or other available payment methods.

Important Tips and Troubleshooting

1. Mixing Store Credit and Other Payment Methods

You can split payments between Pro Trade Credit and credit/debit cards, which makes it easy to top off purchases that exceed your available credit. However, you can’t split between multiple trade credit sources unless you manually enter each one (such as combining digital credit with a trade credit card).

2. Expiration and Terms

Trade credit generally does not expire, but it’s wise to check:

If credit was issued due to a promotion or bonus, the promotional portion might have an expiration date, so always read the fine print.

3. Know What’s Ineligible

You cannot currently use trade credit for:

4. Applying Coupons or Offers

Yes, you can often stack GameStop coupons on top of trade credit. For example, using a $10 coupon along with $25 in trade credit will reduce your total by $35 before taxes. Just make sure to apply the coupon before finalizing the credit application at checkout.

Recovering Lost or Unused Trade Credit

If you believe you have trade credit that’s not showing in your digital wallet, here are the steps you should take:

  1. Find any physical trade card or email confirmation associated with the trade
  2. Log into your GameStop account and go to “Add a Payment Method”
  3. Manually input the trade card number found on the receipt or card
  4. If unsuccessful, contact GameStop Customer Service with any reference number

Customer Service can manually validate and reissue trade credit once the trade-in is verified.

Conclusion

GameStop Pro Trade Credit offers a substantial advantage for frequent gamers who regularly buy and sell games and gear. With a linked account, verified credit, and a few simple steps, you can make your online purchases more affordable and more rewarding. Always ensure you’re logged in, verify item eligibility, and be careful during checkout to maximize the value of your trade credit. Using your account efficiently not only gets you the best deal—it ensures that none of your earned trade value goes to waste.

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